How do reusable services contribute to the management of large volumes of data? How do can they reduce the data volume? Or garantee its quality? And control storage and handling cost?

There's a critical link between an organization's goals and its performance metrics. A beautiful mission statement is nothing without specific, actionable measures that provide incentives to succeed. These actionable numeric measures are called key performance indicators (KPIs) and can be organized into a structure called the balanced scorecard. The scorecard helps you quantify business performance over time: weeks, months, quarters, or even years. In this course, accounting professors Jim and Kay Stice explain what KPIs your business should consider in a balanced scorecard, from financial goals to employee and customer satisfaction. They describe how to craft a clear mission statement that complements your KPIs, and how to tie performance to incentives. Plus, get a look at KPIs in action, as Jim and Kay break down a case study examining a trucking company's balanced scorecard. Learning Objectives: The importance of KPIs and measuring performance Financial goals and measure Customer needs and satisfaction Employee growth Employee growth Creating an effective mission statement Linking measurements and rewards Examining a KPI case study Apply for this course